Privacy Policy

Your privacy is important to us. It is our policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://beaconandbirch.com, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

Information We Collect

Information we collect falls into one of two categories: voluntarily provided information and automatically collected information.

Voluntarily provided information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

Automatically collected information refers to any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We may ask for personal information, for example when you submit content to us or when you contact us, which may include one or more of the following:

• Name
• Email
• Phone or mobile number
• The content of your enquiry, and your text message consent preference

Text Messages

If you tick the text message consent box on our contact form, you are agreeing that we may send you text messages about your enquiry.

Consent to receive text messages is entirely optional and is never required in order to contact us, to request a quote, or to become a customer. The consent box is unticked by default.

Mobile opt-in consent and phone numbers collected for the purpose of sending text messages are not shared or sold to any third party, and are not shared with third parties for marketing or promotional purposes.

You can stop receiving text messages from us at any time by replying STOP to any message. Reply HELP for assistance. Message and data rates may apply, and message frequency varies.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

• Use a mobile device or web browser to access our content
• Contact us via our contact form, email, telephone, social media, or any similar technologies
• Mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

• to provide you with our core features and services
• to contact and communicate with you
• for internal record keeping and administrative purposes
• for security and fraud prevention, and to ensure that our site is safe, secure, and used in line with our terms of use

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is completely secure and no one can guarantee absolute data security.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information such as an email address when contacting us about a specific enquiry, we may retain this information for the duration of your enquiry remaining open as well as for our own records so we may effectively address similar enquiries in future. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation, or for archiving purposes in the public interest.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• our employees, contractors, and related entities
• third parties, including agents or sub-contractors, who assist us in providing information, products, or services to you
• third parties who collect and process data on our behalf
• courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
• an entity that buys, or to which we transfer, all or substantially all of our assets and business

The third-party service providers we currently use are Google Workspace (including Apps Script, Sheets and Gmail) for storing and delivering enquiries submitted through our contact form, Microsoft 365 for our business email, accessiBe for website accessibility, and our website hosting provider.

These providers process information on our behalf and are not permitted to use it for their own purposes. We do not sell your personal information.

International Transfers of Personal Information

The personal information we collect is stored and processed in the United States of America, or where we or our partners, affiliates, and third-party providers maintain facilities.

The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries, we will perform those transfers in accordance with the requirements of applicable law, and we will protect the transferred personal information in accordance with this privacy policy.

Your Rights and Controlling Your Personal Information

Your choice. By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however if you do not, it may affect your use of our website or the services offered through it.

Information from third parties. If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have that person’s consent to provide the personal information to us.

Access. You may request details of the personal information that we hold about you.

Correction. If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Deletion. You may request that we delete the personal information we hold about you. Contact us using the details below and we will action it.

Non-discrimination. We will not discriminate against you for exercising any of your rights over your personal information. We will not deny you goods or services, charge you different prices or rates, or provide you with a different level or quality of goods or services for making a request.

Notification of data breaches. We will comply with laws applicable to us in respect of any data breach.

Complaints. If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Opt out of communications. You may opt out of receiving communications from us at any time. Reply STOP to any text message we send you, use the unsubscribe link in any email, or contact us using the details below. Please be aware that even if you opt out, we may still contact you when necessary for non-promotional purposes, such as responding to an enquiry you have made.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Additional Disclosures for U.S. State Privacy Law Compliance

The following section includes provisions that comply with the privacy laws of California, Colorado, Delaware, Florida, Virginia, and Utah, and is applicable only to the residents of those states.

Do Not Track. Some browsers have a Do Not Track feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser Do Not Track signals.

Notice of Collection. In the past 12 months, we have collected the following categories of personal information enumerated in applicable state privacy law:

• Identifiers, such as name, email address, phone number, and IP address.
• Internet activity, such as your interactions with our website.

Right to Know and Delete. You have the right to request the categories of personal information we have collected about you, the categories of sources it was collected from, the categories of personal information disclosed for a business purpose, the categories of third parties to whom it was disclosed, the business purpose for collecting it, and the specific pieces of personal information we hold. You also have the right to request deletion. To exercise any of these rights, contact us using the details below.

We do not sell personal information, and we do not share it with third parties for cross-context behavioural advertising.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Beacon and Birch
720-305-1351